Legal Document

Privacy Policy

Netgate IT Solutions (Pvt) LtdLast updated: February 19, 2026

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NetGate IT Solutions (Pvt) Ltd Privacy Policy

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Introduction

At Netgate IT Solutions (Pvt) Ltd, we are committed to protecting the privacy and security of the personal data we process. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, use our software services, or otherwise interact with us.

We value your trust and strive to be transparent about our data practices. By using our services, you consent to the collection and use of information as outlined in this policy.

Scope of Policy

This policy applies to all personal data processed by Netgate IT Solutions, including data collected through our:

Corporate Website & Subdomains

Software-as-a-Service (SaaS) Platforms

Customer Support Channels

Marketing & Networking Events

Collection of Personal Data

We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, request support, or communicate with us.

Data Type	Examples
Identity Data	Full name, username, or similar identifier.
Contact Data	Email address, billing address, phone number.
Technical Data	IP address, browser type, operating system.

Purpose of Processing

We use the information we collect to provide, maintain, and improve our services. Key purposes include:

Service Delivery

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To manage your registration and provide our core IT services effectively and securely.

Communications

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To send technical notices, updates, security alerts, and essential support messages.

Optimization

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To monitor and analyze trends, usage, and activities in connection with our services for continuous improvement.

Data Security

Industry-Standard Protection

Netgate IT Solutions implements industry-standard technical and organizational security measures to protect your data. This includes:

End-to-end encryption (SSL/TLS)

Encrypted database storage

Multi-factor authentication (MFA)

Regular security audits

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer through any of the following channels:

Data Protection Officer

netgateitsolutions@gmail.com

Office

Visit us in person

103, Devananda Road, Piliyandala 10300, Western Province, Sri Lanka