Netgate Logo
NETGATEIT Solutions
CLOUD & TECHNOLOGY

Cloud Infrastructure, DevOps & Managed IT

The infrastructure layer underneath everything else — cloud architecture, AWS solutions, DevOps pipelines, cybersecurity, managed IT services and system monitoring.

Infrastructure nobody quite owns

Cloud environments tend to accumulate rather than get designed. A server was added during a busy period, a firewall rule was opened to fix an urgent problem, a deployment process lives in one engineer's terminal history. It works, until the day it does not, and then nobody is quite sure what the system depends on.

  • A cloud bill that grows steadily and cannot be attributed to anything specific.
  • Deployments performed manually, differently each time, usually by the same one person.
  • No reliable answer to what happens if the main server is lost.
  • Alerts that either never fire or fire so constantly that nobody reads them.

Who this is for

  • Businesses running production systems without a dedicated infrastructure engineer.
  • Teams whose deployment process depends on one person's knowledge.
  • Organisations facing a security review, audit or customer questionnaire.
  • Anyone whose cloud spend has grown faster than their usage.

What we provide

Cloud Infrastructure

Environments designed rather than accumulated — defined in code so they can be reviewed, rebuilt and reasoned about, with the same configuration in staging as in production.

  • Infrastructure as code, versioned alongside the application
  • Separated environments with consistent configuration
  • Cost attributed to teams and services so it can be managed

AWS Solutions

Design, migration and operation of AWS environments — compute, storage, networking, managed databases and the identity configuration that keeps them separated properly.

  • Architecture designed around your actual availability requirement
  • Migration planned in stages rather than a single cutover
  • IAM structured on least privilege from the beginning

DevOps

Making releases routine. Automated build, test and deployment pipelines, so shipping a change is a normal Tuesday activity rather than a scheduled event with a rollback plan and crossed fingers.

  • CI/CD pipelines with automated testing before deployment
  • Repeatable, reversible releases with a tested rollback path
  • Containerised workloads for consistency across environments

Cybersecurity

Practical hardening rather than a compliance exercise: identity and access, network segmentation, secrets management, patching discipline and the logging you need to answer questions after an incident.

  • Access reviewed and reduced to least privilege
  • Secrets removed from source control and managed properly
  • Security patching on a schedule rather than on discovery
  • Audit logging retained somewhere it can actually be searched

Managed IT Services

Ongoing operation of your infrastructure — patching, backups, monitoring, capacity and the routine work that keeps systems boring, with reporting so you can see it is being done.

  • Scheduled patching and dependency updates
  • Backups configured, and restores actually tested
  • Regular reporting on health, capacity and spend

System Monitoring

Knowing something is wrong before your customers tell you. Metrics, logs and alerting configured so the alerts that fire are worth reading and reach someone who can act.

  • Metrics and logs centralised and retained
  • Alerts tuned to reduce noise rather than maximise coverage
  • Uptime and error-rate visibility you can see for yourself

Ways to work with us

Most engagements start with an assessment, because recommendations made without looking at the environment are guesses.

Assessment

A review of your current infrastructure, security posture and spend.

  • Fixed price, fixed duration
  • Written findings with prioritised recommendations
  • Costed remediation plan
  • Yours to act on with or without us

Project

A defined piece of work — a migration, a pipeline, a hardening exercise.

  • Scoped and quoted after the assessment
  • Infrastructure defined in code and handed over
  • Documentation and team walkthrough included
  • Agreed acceptance criteria

Managed service

Ongoing operation and support of your environment.

  • Monthly retainer
  • Patching, backups and monitoring
  • Defined response expectations in the contract
  • Monthly health and cost reporting

Platforms and tooling

CLOUD

AWSAzureVPS / cPanelCloudflare

DELIVERY

DockerGitHub ActionsTerraformNginx

OBSERVABILITY

Metrics & dashboardsCentralised loggingUptime monitoringAlerting

SECURITY

IAM & least privilegeSecrets managementTLS / certificate automationBackup & restore testing

Security and operational practice

These are working practices we hold to. Where you need a formal certification, tell us which one and we will be straight with you about where we stand against it.

  • Least-privilege access, granted deliberately and revoked when an engagement ends
  • Secrets kept out of source control and rotated when people or suppliers change
  • Backups verified by performing an actual restore, not by checking a job succeeded
  • Changes to production made through a reviewed, repeatable process
  • A documented, tested path back when a release goes wrong

Cloud & Technology — frequently asked questions

Straight answers to what clients ask before an engagement starts.

Yes, and we prefer it. Your infrastructure should live in your own account, under your own billing relationship, so you keep control and can end an engagement without a migration. We work inside your account with access scoped to what the work requires, and that access is revoked when the engagement ends.

Usually, yes. The common causes are consistent: resources provisioned for a peak and never resized, storage and snapshots nobody deletes, data transfer between regions or out to the internet, and environments left running outside working hours. An assessment identifies where the money is going and what changing it would save, and you get those findings whether or not you engage us to act on them.

Probably not, and we will say so. Multi-region carries a permanent operational cost that is paid every day by whoever maintains it. Most businesses are better served by a well-instrumented single region with a tested recovery path into a second one. Build the second region when a specific requirement demands it — a latency target, a data residency obligation, a regulator's question — rather than because the diagram looks better.

We review identity and access, network exposure, secrets handling, patching currency, backup and restore, and logging, then give you prioritised findings with the effort each fix requires. This is practical hardening, not a certification audit. If you need a formal certification or a penetration test by an accredited third party, we will tell you that plainly rather than implying our review substitutes for one.

Response expectations are set in the contract for managed-service clients and depend on the tier you choose, so you know what you are buying before you buy it. We would rather agree a commitment we can consistently meet than advertise a number that sounds impressive.

Question not answered here?

Ask us directly. We answer every enquiry personally, and we will tell you when something is not a good fit.

Book a free consultation

Want to know what your infrastructure is actually doing?

Start with an assessment. You get written findings, prioritised recommendations and a costed plan — and it is yours to act on with or without us.